Customer Service Associate

We are looking for a Customer Service Associate. This role is one of the most important positions in our company because you have the highest touch points with our users.

 

This role will manage the customer service functions by ensuring that orders, standards and movement of products are processed through the organization to fulfill customer service most cost-effectively, as well as to uplift our level of customer service. Ideal candidates will embrace our hands-on approach and will need to have exceptional problem solving and operational skills, balanced by the ability to think critically and strategically about complex problems.

You will also need to have a practical mindset with a creative business acumen and be able to engage user well. This role is full-time, based in Kuala Lumpur.

How to Apply

Does this sound interesting? If yes, please send a short email to career@jeweldv.com telling us about yourself and attach a résumé as a PDF. Let us know what you can contribute to the team. Include the title of the position you’re applying for and your name in the subject.
 

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